Terms of Service
Read the Terms of Service for SoftBrixAI. Understand the guidelines, policies, and disclaimers for using our AI engineering and development services.
Welcome to SoftBrixAI! These Terms of Service ("Terms") govern your access to and use of our website at https://www.softbrixai.com (referred to as the "Service" or "Website") and our professional engagements.
By accessing or using any part of SoftBrixAI, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions outlined here, you must not access the Website or use any of our professional services.
1. Description of Service & Custom Contracts
SoftBrixAI provides enterprise-grade AI software development, engineering consultations, and infrastructure design services. This includes custom AI Agent Development, bespoke AI pipeline implementations, and production-ready MLOps Consulting.
Any software builds, proof of concepts (POCs), or custom model fine-tuning solutions are governed under dedicated development agreements signed individually with each enterprise client. These contracts outline specific milestones, deliverables, and SLAs. Our standard development methodologies are outlined on our Engineering Process page.
2. User Conduct & Responsibilities
By using our Website or engaging our services, you agree that you will not:
- Use the Service or any custom AI deployment for any unlawful purpose or to facilitate the violation of any local, state, national, or international regulations.
- Employ automated systems (such as bots, spiders, or scrapers) to query our servers or harvest data from the Website without prior written authorization.
- Attempt to interfere with, disrupt, or compromise the integrity or security of our server infrastructure, model API endpoints, or client VPC channels.
3. Intellectual Property & Client Deliverables
All content, layout, design, and software code on the SoftBrixAI Website are the intellectual property of SoftBrixAI and are protected by applicable copyright laws.
All custom models, agent clusters, workflows, and deployment scripts created for clients under contract belong entirely to the respective clients upon final payment, subject to individual contracts. We guarantee data sovereignty and absolute IP ownership transfer as detailed in our AI Consulting frameworks.
4. Privacy and Security Policies
Your privacy is crucial to us. Please review our Privacy Policy to understand how we protect your personal identity and securely process data. For information on compliance standards like GDPR, SOC 2, and HIPAA, please visit our Compliance page.
5. Disclaimer of Warranties
The Website is provided on an "AS IS" and "AS AVAILABLE" basis. SoftBrixAI makes no warranties, expressed or implied, regarding the continuous availability, accuracy, or completeness of the informational tools or mockups on this website. Custom enterprise deployments are governed by their own individual Service Level Agreements (SLAs).
6. Limitation of Liability
In no event shall SoftBrixAI, its owners, or its developers be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Website or its features.
7. Contact Us
If you have any questions or feedback regarding these Terms, please feel free to reach out directly via our Contact Us page.