SoftBrixAI
Legal & Security

Privacy Policy

Learn how SoftBrixAI protects data and handles privacy. Read our commitment to enterprise data security and compliance.

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At SoftBrixAI, one of our primary core values is the absolute privacy and security of our clients', partners', and visitors' data. This Privacy Policy outlines the types of information we collect, process, and handle through our website and our professional services.

If you have any questions or require more information about our privacy practices, please do not hesitate to reach out to our team via our Contact Us page.

1. Enterprise Data Sovereignty & AI Privacy

SoftBrixAI is built with a privacy-first posture. For all our custom deployments, including Generative AI Development, custom AI Agent Development, and high-performance MLOps Consulting integrations, we ensure:

  • Client Data Protection: We do not use client datasets, query logs, or model outputs to train public models. All proprietary data remains strictly within your enterprise containment.
  • Isolated Cloud Deployments: We deploy solutions directly onto client-owned secure cloud instances (AWS, GCP, Azure) to maintain complete network isolation, security, and sovereignty.

2. How We Handle Query and Pipeline Data

For our custom AI pipelines and retrieval-augmented generation (RAG) systems, all real-time queries are routed through encrypted channels (SSL/TLS) and are processed under strict compliance frameworks (SOC 2, GDPR, HIPAA). Logs are stored in dedicated customer-managed systems with automated lifecycle policies. Learn more about our security posture on our Compliance standards page.

3. Website Information We Collect

For standard web operations on this informational site, standard minimal technical logging is applied:

  • Server Log Files: Like most web hosting providers, we temporarily collect standard web server logs (including IP addresses, browser types, and access timestamps). This data is used solely to identify and block automated spam, scraping, or DDoS attacks. These logs are automatically purged within 24 hours.
  • Anonymous Analytics: We gather anonymous, aggregated usage statistics (such as page views and feature usage patterns) to monitor performance and optimize website response speeds. This contains no personally identifiable information.

4. Cookies and Web Beacons

We may use standard browser cookies or local storage solely to enhance your user experience. This allows us to remember user preferences or session variables. You can easily manage or disable cookies through your browser settings.

5. Compliance & Statutory Rights

Visitors in regions covered by GDPR, CCPA, HIPAA, or similar privacy laws retain all statutory rights regarding data deletion, access, and portability. If you require formal compliance verification or have questions regarding data handling under our standard engagement protocols, please see our AI Consulting services or get in touch directly.