Privacy Policy

At SoftBrixAi, accessible from the SoftBrixAi Home Page, one of our primary core values is the absolute privacy and security of our clients' and visitors' data. This Privacy Policy document outlines the types of information collected, processed, and handled by our platform.

If you have any questions or require more information about our privacy practices, please do not hesitate to contact us.

1. Enterprise Data Sovereignty

SoftBrixAi is built with a privacy-first posture. For all custom AI software development, agent orchestration, and MLOps integrations:

• Client Data Protection: We do not use client datasets, query logs, or model outputs to train public models. All proprietary data remains strictly within your enterprise containment.
• Isolated VPC Deployments: We deploy solutions directly onto client-owned secure cloud instances (AWS, GCP, Azure) to maintain complete network isolation and sovereignty.

2. How We Handle Query and Pipeline Data

For our custom AI pipelines and RAG systems, all real-time queries are routed through encrypted channels (SSL/TLS) and are processed under strict compliance frameworks (SOC 2, GDPR, HIPAA). Logs are stored in dedicated customer-managed systems with automated lifecycle policies.

3. Website Information We Collect

For standard web operations on this informational site, standard minimal technical logging is applied:

• Server Log Files: Like most web hosting providers, we temporarily collect standard web server logs (including IP addresses, browser types, and access timestamps). This data is used solely to identify and block automated spam, scraping, or DDoS attacks. These logs are automatically purged within 24 hours.
• Anonymous Analytics: We gather anonymous, aggregated usage statistics (such as page views and feature usage patterns) to monitor performance and optimize website response speeds. This contains no personally identifiable information.

4. Cookies and Web Beacons

We may use standard browser cookies or local storage solely to enhance your user experience. This allows us to remember user preferences or session variables. You can easily manage or disable cookies through your browser settings.

5. Third-Party Compliance

Visitors in regions covered by GDPR, CCPA, HIPAA, or similar privacy laws retain all statutory rights regarding data deletion and access. For any inquiries regarding compliance verification or data handling, please contact us through the details on our Contact Us page.

6. Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.